Frequently Asked Questions
1. How do I reset my account password?
Click "Forgot Password" on the login page and follow the prompts. We will send a reset link to your registered email.
2. What should I do if I encounter issues with in-app purchases?
Please ensure your Apple ID has sufficient balance and check your network connection. If the problem persists, please describe the issue in detail through the contact form above, and we will resolve it as soon as possible.
3. How to handle app crashes?
Please try the following steps: 1) Restart your device; 2) Update to the latest version of the app; 3) Ensure your iOS system is up to date. If the problem persists, please provide your device model and system version through the contact form.
4. How do I cancel my subscription?
To manage subscriptions, go to your iPhone's "Settings" > [Your Name] > "Subscriptions". Select our app and tap "Cancel Subscription".